Mitsubishi & FUSO Launches ‘Parts Express’ Mobile Spare Parts Delivery Vehicle in Dakhiliyah Region
General Automotive Company (GAC), the official distributor for Mitsubishi Motors and the Mitsubishi FUSO Truck & Bus Corporation (MFTBC) in Oman, recently introduced a dedicated parts delivery vehicle into its internal fleet to ensure quick delivery to its customer in the Dakhiliyah region. This vehicle will ensure quick parts support for Mitsubishi and FUSO customers in the region and is also intended to help GAC sustain its continued growth in the parts business in Oman, where the brand has achieved significant vehicle sales increases in recent years.
Commenting on the introduction of the new dedicated parts vehicles, Alistair Cooker, the National Parts Manager of General Automotive Company said, “Vehicle down-time is a significant contributor to profit losses amongst both commercial and private vehicle owners. At GAC we consider ourselves to be integral partners in our customer’s business and are on a constant mission to strengthen our customer service procedures and response times. As part of this mission we have introduced these dedicated vehicles to further enhance our overall after sales capabilities in this rapidly expanding area, with faster parts delivery response times. Doing so will not only shorten vehicle down-time for our customers, but will also increase our levels of customer service whilst further supporting our parts distribution strategy.”
To comprehensively support its varied Mitsubishi and Fuso product range, GAC has a strong service network setup right across the Sultanate for sales and after sales support; ensuring that no matter where a customer is located, they are guaranteed immediate and professional service.
However, GAC faces increasingly higher demand for parts from the Dhakliya region. This mobile parts delivery vehicle was introduced in order to guarantee that customers’ urgent parts requirements are met in a timely manner. Furthermore, as GAC are the official distributor for Mitsubishi and Fuso Products in Oman, the consumer can be assured that parts sold are Genuine.
The introduction of this mobile parts delivery vehicle is perfectly in line with GAC’s customer-centric philosophy. The company is always at the forefront of developing new and innovative customer loyalty programs and attractive value added services. GAC strongly advocates on building enduring business relationships and alliances with its growing portfolio of customers as the organisation, hand-in-hand with the Fuso brand, continues to deliver commercial success in Oman.
GAC also recently launched a new website for the Fuso commercial vehicles brand in Oman – http://www.fusooman.com/. The website has been designed for easy navigation and comprehensive information on Fuso’s entire product line making it even easier for customers in Oman to access and experience General Automotive Company commercial vehicle offerings from Fuso.
For more information on Mitsubishi and FUSO range of vehicles, please visit your nearest showroom, call 24 500 500, go online to www.mitsubishioman.com or follow the brand on its ‘Mitsubishi Oman’ Facebook page or Twitter @mitsubishioman.